Abu Dhabi’s Department of Health rolls out new standard requirements for emergency departments in hospitals

The Department of Health – Abu Dhabi (DoH) recently announced new standard requirements for emergency departments in hospitals.

According to the new standard, emergency divisions will be restructured into two distinct departments – emergency departments and urgent care centres.

The standard stipulates specific service requirements and criteria that all public and private general hospitals in Abu Dhabi must fulfil to obtain licencing, news agency WAM reported.

The new reforms are part of the DoH’s ongoing efforts to elevate patient experience, it added.

Neil Clark, acting director of the Investment and Capacity Management Division, DoH said: “The DoH remains committed to improving the quality of the healthcare services in Abu Dhabi and taking patient care standards to higher levels.

“To that end, we revisited the emergency departments’ roles and services and divided them into two separate divisions, with the aim of each providing different interventions based on the severity of the patient’s illness. This new structure will provide patients with access to better-designed emergency units that meet their medical needs more efficiently and with better results.”

The emergency department will be responsible for providing critical care to patients with acute, life-threatening conditions.

The urgent care centres will provide initial check-up, stabilisation, diagnostic and referral services to patients with illnesses and minor injuries on a walk-in basis. The urgent care centres will also operate round-the-clock unless alternative working hours are pre-determined by the DoH.

General hospitals that do not meet the emergency department criteria will be licenced as urgent care centres.

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